Well, the repairmen arrived, shortly after 9:00AM, and therein hangs a tale.  The first repairman took one look at the first of the large boxes that had arrived and said, "We better check this."  He proceeded to cut the packing tape on the rather beat up looking box and lo and behold, the large plastic drum inside looked as though King Kong had been using it for a toy.  Several pieces were broken off, and it was not close to being usable.  By this time the second repairman had arrived and was given the bad news (bad for us).  #1 called in an "Emergency" order for another part.  Good news, they had another in stock, bad news, they couldn't return to install it for another week after it was shipped to us.  Further bad news, they see this all the time. Says #1, "The shipper handles them rough."  At this point, Mary is rightfully upset, and says, "I doubt if the problem is with the shipper, looks more like the lack of packaging to me."  #1 said, "Oh no, it was well packed from the factory." Any fool could see that it wasn't.  He offered a small consolation prize.   If the part arrives and we call in, we might be able to get moved up in the repair queue.  Yeah right.  I am certain that I will open the next one, when it arrives and hopefully before the shipper can escape our porch.  Meanwhile, it's off to the Laundromat again.  Can't believe that if it is going to come broken, defective, or just incorrect in some way, it always seems to come to our house.  What's a father to do?  Tea time.